Privacy Policy
Privacy Policy — Midway Grocery Limited
Effective Date: July 9th, 2026
Introduction
Midway Grocery Limited o/a George’s Market (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers, website visitors, and other individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and related services.
Please read this policy carefully. By using our website, you consent to the practices described herein.
1. Information We Collect
We may collect the following categories of personal information:
Identity and Contact Information: Name, email address, mailing address, telephone number, and other contact details you provide when creating an account, placing an order, or contacting us.
Transaction Information: Purchase history, payment details (processed securely through third-party payment processors), and order preferences.
Technical and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically when you visit our website.
Communications: Records of correspondence if you contact us by email, phone, or through our website’s contact forms.
Marketing Preferences: Your preferences regarding receiving communications from us.
2. How We Collect Information
We collect personal information in the following ways:
Directly from you, when you register an account, place an order, subscribe to our newsletter, participate in promotions, or otherwise interact with us.
Automatically, through cookies, web beacons, and similar tracking technologies when you browse our website.
From third parties, such as analytics providers, payment processors, and advertising partners, to the extent permitted by applicable law.
3. How We Use Your Information
Midway Grocery Limited o/a George’s Market uses personal information for the following purposes:
To process and fulfill your orders and manage your account.
To communicate with you about your orders, inquiries, and customer service matters.
To send you promotional offers, newsletters, and marketing communications, where you have consented or where we are otherwise permitted to do so.
To improve and personalize your experience on our website.
To analyze website traffic and usage trends.
To comply with legal obligations and enforce our terms and policies.
To detect, prevent, and address fraud, security incidents, and other harmful activity.
4. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering orders, and providing other services on our behalf, subject to confidentiality obligations.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: Where required by law, regulation, court order, or governmental authority, or where necessary to protect the rights, property, or safety of Midway Grocery Limited o/a George’s Market, our customers, or others.
With Your Consent: In any other circumstances where you have provided your consent.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You may control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our website.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights with respect to your personal information, including the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable legal requirements.
Withdraw consent to certain uses of your information.
Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
10. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on our website with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Midway Grocery Limited o/a George’s Market, 14 Balsam Street, Thunder Bay, ON P7A 5M7. (807) 345-7021.
